Legal

Privacy Notice

This notice explains what data HoodAlpha processes and how that data is used, protected and retained.

Last updated: July 25, 2026

Information collected

We process account and usage information required to deliver core platform functions, improve reliability and maintain security.

Data categories vary by feature usage and jurisdictional requirements.

  • Authentication and session data
  • Device, browser and diagnostic signals
  • Feature usage analytics
  • Support and incident records

Legal basis for processing

Where required by law, we process personal data based on contractual necessity, legitimate interests, legal obligations or user consent.

When consent is the basis, users may withdraw consent according to applicable law.

How data is used

Data is used to operate the service, detect abuse, troubleshoot incidents and meet legal obligations.

We also use aggregated operational telemetry to improve performance, stability and user experience.

  • Service delivery and account management
  • Fraud, abuse and anomaly detection
  • Operational monitoring and reliability improvement
  • Compliance and legal response workflows

Data sharing

We share data with service providers only when required for infrastructure, analytics, compliance or support operations and under contractual controls.

We do not sell personal data. We require processors to handle personal data only for documented purposes and with appropriate safeguards.

  • Infrastructure and hosting providers
  • Security and abuse-monitoring services
  • Analytics and observability tooling
  • Legal, regulatory and audit obligations

Data retention

We retain data only as long as needed for product operation, security, legal obligations and dispute resolution.

Retention windows may vary by data category, jurisdiction and incident context.

Security safeguards

We apply administrative, technical and organizational controls designed to protect personal data against unauthorized access, disclosure or destruction.

No system can be guaranteed to be perfectly secure, and users should also protect their own credentials and wallet access.

International transfers

Where personal data is transferred across borders, we implement safeguards required by applicable law.

Transfer mechanisms may include contractual protections and equivalent compliance measures.

Cookies and similar technologies

We use cookies and similar technologies for session management, security, analytics and performance.

Users can manage cookie preferences through browser controls, subject to functionality limitations.

User rights

Where applicable, users may request access, correction or deletion of personal data, subject to legal and security constraints.

Requests are verified before fulfillment and may be denied where exemptions or mandatory obligations apply.

  • Access to personal data
  • Correction of inaccurate records
  • Deletion where legally permissible
  • Objection or restriction in supported jurisdictions

Notice updates

We may update this notice periodically to reflect legal, operational or product changes.

Material changes will be posted with an updated effective date.